If you need assistance with your order, shipping, returns, or any other inquiry, our support team is here to help.
Email:
contact@solys-us.com
For order updates, warranty claims, or return authorizations, please email us directly with your order number. If you leave a voicemail, our agents will get back to you within 1 business day.
Our customer support team is available 7 days a week and aims to respond to all inquiries within 1 business day.
For faster assistance, please include the following information in your email:
- Your order number
- The email address used for your purchase
- A brief description of your request or issue
Providing these details helps our team process your request more efficiently.
At Solys, we strive to provide clear, responsive, and professional customer support.
Our goal is to ensure that every customer inquiry is handled quickly and effectively.
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