The +Human Support Team is here to help.
We reply as fast as possible — usually within a few hours.
📧 Email us anytime at: contact@plus-human.com
Orders are processed and handed to our logistics partners within 48 business hours.
Average delivery time: 4 to 9 business days
We ship directly to your door using standard carriers.
(No pickup points or parcel lockers at this time.)
To speed up shipping, some +Human products may ship from different warehouses.
👉 This means you may receive multiple parcels.
👉 It is normal if your items don’t arrive on the same day.
Most multi-parcel orders arrive within the standard 4 to 9 business days.
If any item hasn’t arrived within 30 business days, we will:
✅ issue a full refund
and
✅ you may keep the item if it arrives later
📧 Report a missing item at: contact@plus-human.com
We prepare orders quickly — often within 6 hours.
You have 6 hours after purchase to request:
• a cancellation
• an address update
• a product change
Just send us an email immediately at: contact@plus-human.com
After that window, your order is likely already packed or shipped and can no longer be modified.
Rare, but if it happens, we’ll fix it.
Email us at contact@plus-human.com and include:
Your order number
A brief description of the issue
A photo or short video showing the problem
We will offer either:
✅ a free replacement, or
✅ a full refund
Your comfort and satisfaction come first.
On +Human, you can securely pay with:
Visa
Mastercard
American Express
Debit cards
PayPal
Major bank cards
Absolutely.
Protecting your data and payment information is a top priority at +Human.
We use:
🔒 SSL encryption during transmission
🔒 AES-256 encryption for storage
🔒 PCI-DSS compliant payment systems
Your information is never sold, shared, or stored without strict security controls.
More comfort. More movement. More living.
Plus Human.