Processing Time: 1 to 2 business days
Estimated Delivery Time:
During holidays and peak periods, delivery times may be slightly longer than usual due to high volume.
Some Solys products may ship separately to ensure faster delivery.
It’s normal to receive multiple parcels — all items typically arrive within the delivery window.
Simply contact us at contact@solys-us.com with your order number and a photo or video.
We’ll arrange a free replacement or a full refund — quickly and hassle-free.
Yes. Solys devices include a 90-day return policy. We stand behind the quality of our comfort accessories.
If your item is in its original condition and packaging, you can return it within 90 days of delivery for a refund.
Please refer to our Refund Policy for full details.
